Webcast:
In Towers Perrin's 2007-2008 Global Workforce Study, 29% of the U.S. workforce was engaged, while just 6% were disengaged. By December, 2008, several months into the rapidly deepening recession, another study showed that engagement slipped to 22% and disengagement rose to 11%.
It's not surprising that engagement levels are at risk in tough times. But it is surprising that more organizations don't pay attention to this threat and consider ways to deal with it. It's actually more critical to sustain engagement today for the simple reason that organizations need people who understand what's at stake, are committed to turning things around and willing to go the "extra mile" to make that happen. Engaged workers not only help companies succeed in times of growth, but make a huge difference in an economic downturn, since resiliency, optimism and hard work can shorten the transition to growth.
This webcast will introduce the notion of the "engagement gap," discuss the urgency in taking steps now to begin closing it and draw on best practices to present five keys to driving high engagement: know, grow, inspire, involve and reward talent.
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Presenters
Julie Gebauer leads Towers Perrin's global Workforce Effectiveness Practice and the global Towers Perrin-ISR line of business. She is a member of the firm's Human Capital Group (HCG) Operations Council, the leadership body for the HCG business segment. She consults on a broad range of HR issues, including workforce analytics, human capital strategy, talent management and total rewards. She has worked with many global companies on a wide range of HR issues. She assists organizations in evaluating workforce needs and gaps, and developing and implementing talent management and total reward strategies to support business goals.
Patrick Kulesa is the Global Research Director at Towers Perrin-ISR, and has supported the firm's clients through research services since 1999. He holds a Ph.D. in Social Psychology from Northwestern University, and specializes in advanced data analysis of employee surveys and related measures of organizational performance. Specifically, he has studied the drivers of employee engagement and turnover as well as the links among employee opinion, customer satisfaction, and business performance, including measures of sales, profits, and occupational safety.
Patrick's research has been published in industry trade publications and premier academic journals, including Security Management, Human Assets, Workforce Performance Solutions, Current Directions in Psychological Science, and the Journal of Cross-Cultural Psychology. He also presents regularly at academic and industry conferences, including the Society for Industrial-Organizational Psychology, the Society for Human Resource Management, and the American Psychological Association.