In a given day, the interactions we have with other people are manifold, and this provides us with unique learning opportunities - constantly. The world of social networking and learning is still in its infancy, but organizations are beginning to reap from the benefits of real-time and instantaneous communication and learning.
Still,many companies are still fearful of social media and social learning – Are employees using ‘breakout space’ properly? Can water cooler talk and online forums really facilitate learning and communication? The average associate retains only 16% of the knowledge learned 90 days after a formal training program. How can you help ensure the effectiveness of your sales force, channels, customer support teams when the associates lose their knowledge so fast? You can become a strategic partner to your business by helping your company enhance effectiveness of sales, channel and customer service teams and knowledge retention. Join this webcast to learn how to help improve your business performance by leveraging social learning to deliver tangible results. Don’t miss these key takeaways:
See what other companies have done to incorporate social learning into their business strategy
Discover the most common business use cases used by leading companies to leverage Social Learning
Find out how you can improve your channel effectiveness with an integrated social learning strategy
Learn ways to help associates retain and refine the knowledge by collaborating with peers, experts, and their network
Learn how implementing social learning can make a direct impact on your company's top line and margins