This new report illustrates the importance of delivering effective communication training to frontline employees. It explains the overwhelming benefits to giving employees, at all levels within an organization, the skill set to have conversations that are candid, open and courageous — conversations that tackle tough challenges and achieve meaningful results, regardless of the type of organization.
Employee engagement is the lifeblood of successful organizations. When employees are deeply connected to their organization, they share the vision of their employer and commit to achieving overall goals and objectives while often going above ...Read more
As the world of business grows increasingly complex, forward-thinking leaders believe creativity, candor, authenticity, courage, innovation and customer relationships are among the most important leadership competencies needed for any ...Read more
With the continuing impacts of the recession and the leveling off of the benefits from “lean retailing” and other strategies, an increasing number of retailers are turning to the strategy that has always served them best: rich and ...Read more