Webcast:
Towers Perrin invites you to attend a review and discussion of their important new research of 88,000 workers in 18 countries to see into their heads and hearts and understand how they feel about work, what turns them on or off in their jobs and specifically what drives attraction, retention and engagement. We'll discuss the opportunities for business to improve revenue growth and profitability by closing the "Engagement Gap" and actions to harness the performance potential of your workforce.
Presenters

Max Caldwell is the managing director of Towers Watson¡¦s North America Workforce Insights & Technology line of business. This business combines data, analytics, software and consulting to enable more intelligent management of human capital. The offerings in Workforce Insights & Technology include employee opinion surveys, compensation databases, human capital metrics, talent and reward software and personalized web communication. Max joined Towers Perrin in 1993, which merged with Watson Wyatt on January 1, 2010 to form Towers Watson & Company. He is based in the New York office.
In over 20 years of consulting to business leaders, Max has focused on improving business performance through enhancing talent, rewards and human resource function effectiveness. During Max¡¦s tenure with Towers Watson he has served as the global leader of the Workforce Effectiveness and change management practices. He has also helped to lead Towers Watson¡¦s landmark Global Workforce Study, the most extensive research of its kind on what attracts, retains and engages workers around the world.
Max has worked with operating and HR executives in leading global organizations across industries. A representative list of recent projects includes:
fÞ Leading the redesign of an integrated performance and succession management process for a global pharmaceutical and consumer products company.
fÞ Designing an employee engagement research and action planning initiative for a leading U.S.-based health care organization.
fÞ Shaping an organizational change strategy for a leading, global beverage company implementing a new human capital strategy.
fÞ Facilitating a leadership and culture alignment process for the executive team of a leading electronics manufacturer.
Max is a member of the advisory board of the Human Capital Institute, a leading global organization dedicated to advancing thought leadership in the area of talent management. He has been a featured speaker at numerous conferences and has been interviewed by the Wall Street Journal, CNN, NPR, the BBC and others on a variety of leadership and workforce-related topics. He was also one of the people featured in a 2008 TIME Magazine article entitled ¡§The Rage to Engage¡¨ about engaging workers to enhance productivity and performance. He holds a bachelor of fine arts degree from the University of Connecticut, Storrs and has completed professional studies in the area of leadership effectiveness.

Julie Gebauer leads Towers Perrin's global Workforce Effectiveness Practice and the global Towers Perrin-ISR line of business. She is a member of the firm's Human Capital Group (HCG) Operations Council, the leadership body for the HCG business segment. She consults on a broad range of HR issues, including workforce analytics, human capital strategy, talent management and total rewards. She has worked with many global companies on a wide range of HR issues. She assists organizations in evaluating workforce needs and gaps, and developing and implementing talent management and total reward strategies to support business goals.

Max Caldwell is the managing director of Towers Watson¡¦s North America Workforce Insights & Technology line of business. This business combines data, analytics, software and consulting to enable more intelligent management of human capital. The offerings in Workforce Insights & Technology include employee opinion surveys, compensation databases, human capital metrics, talent and reward software and personalized web communication. Max joined Towers Perrin in 1993, which merged with Watson Wyatt on January 1, 2010 to form Towers Watson & Company. He is based in the New York office.
In over 20 years of consulting to business leaders, Max has focused on improving business performance through enhancing talent, rewards and human resource function effectiveness. During Max¡¦s tenure with Towers Watson he has served as the global leader of the Workforce Effectiveness and change management practices. He has also helped to lead Towers Watson¡¦s landmark Global Workforce Study, the most extensive research of its kind on what attracts, retains and engages workers around the world.
Max has worked with operating and HR executives in leading global organizations across industries. A representative list of recent projects includes:
fÞ Leading the redesign of an integrated performance and succession management process for a global pharmaceutical and consumer products company.
fÞ Designing an employee engagement research and action planning initiative for a leading U.S.-based health care organization.
fÞ Shaping an organizational change strategy for a leading, global beverage company implementing a new human capital strategy.
fÞ Facilitating a leadership and culture alignment process for the executive team of a leading electronics manufacturer.
Max is a member of the advisory board of the Human Capital Institute, a leading global organization dedicated to advancing thought leadership in the area of talent management. He has been a featured speaker at numerous conferences and has been interviewed by the Wall Street Journal, CNN, NPR, the BBC and others on a variety of leadership and workforce-related topics. He was also one of the people featured in a 2008 TIME Magazine article entitled ¡§The Rage to Engage¡¨ about engaging workers to enhance productivity and performance. He holds a bachelor of fine arts degree from the University of Connecticut, Storrs and has completed professional studies in the area of leadership effectiveness.

Patrick Kulesa is the Global Research Director at Towers Perrin-ISR, and has supported the firm's clients through research services since 1999. He holds a Ph.D. in Social Psychology from Northwestern University, and specializes in advanced data analysis of employee surveys and related measures of organizational performance. Specifically, he has studied the drivers of employee engagement and turnover as well as the links among employee opinion, customer satisfaction, and business performance, including measures of sales, profits, and occupational safety.
Patrick's research has been published in industry trade publications and premier academic journals, including Security Management, Human Assets, Workforce Performance Solutions, Current Directions in Psychological Science, and the Journal of Cross-Cultural Psychology. He also presents regularly at academic and industry conferences, including the Society for Industrial-Organizational Psychology, the Society for Human Resource Management, and the American Psychological Association.

Julie Gebauer leads Towers Perrin's global Workforce Effectiveness Practice and the global Towers Perrin-ISR line of business. She is a member of the firm's Human Capital Group (HCG) Operations Council, the leadership body for the HCG business segment. She consults on a broad range of HR issues, including workforce analytics, human capital strategy, talent management and total rewards. She has worked with many global companies on a wide range of HR issues. She assists organizations in evaluating workforce needs and gaps, and developing and implementing talent management and total reward strategies to support business goals.
