Rebecca George, Client Relationship Manager, Kepner-Tregoe, follows up her successful HCI webcast series with an extended interview that provides additional practical tips for using critical thinking in business scenarios. In part one Rebecca clarifies the distinction between the default mode of system 1 thinking and the more complex, critical thinking classified as system 2. Most insightful is her description of key indicators for knowing when a business issue is complex enough to warrant a more careful and deliberate response.
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