Perry Richardson, Manager of Organizational Development for University of Colorado Health, joins HCI for a discussion of how firms can adjust their training initiatives to adapt to their unique market challenges. Perry begins the conversation with an introduction of what value based healthcare is and how it is changing the marketplace. Explaining the role of the “human voice” Perry also shares the reasons why there should be a mix between eLearning and instructor led training. Next, Richardson explains the role of user experience/user interface when deploying an LMS and its continuing rise in importance. Perry wraps up with some predictions about which innovations he finds most and least likely to achieve market adoption.
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