An HCI Podcast based on the Webcast, "Managing HR Shared Services Talent" on 1/31/2013. Billy Soto, Senior Manager of HR Transformation at Deliotte Consulting LLP and Greg Vert, Senior Consultant of HR Transformation at Deliotte Consulting LLP, join us to discuss which metrics should be considered central to the development of a High Performing Shared Services team, what types of skills to develop in an HR shared services generalist, and how social media and mobile are changing the future of HR shared services.
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