The importance of employee engagement is well-studied and well-documented. Gallup estimates that disengaged employees cost businesses around $450-$550 billion each year. Disengaged employees are more likely to steal from the company, negatively influence coworkers, miss work and drive customers away. What makes an employee go from engaged to disengaged? Where does it begin?
Finding, selecting, developing and retaining employees who are the best fit for the job and the organization is a challenge that keeps us up at night. In fact, according to the Conference Board’s ‘CEO Challenge 2013’ report, ...Read more