Mark will share how Airbnb, from their inception, has focused on their unique and compelling culture based on their mission and values as the core to their internal and external strategies. It is the shared behaviors, championing the mission, and treating each other like family that has Airbnb feeling more like a movement than a company.
Through stories, pictures, and numbers, Mark will engage with you on how their business has grown 2X while deliberately growing by design their company, employees, and culture.
You will learn:
- How to rethink the role of “HR” in the organization to focus on the entire employee experience
- How to introduce and reinforce your mission and values through the entire employee journey - from candidate through alumni
- How to break down the walls between employees and customers (in our case hosts and guests) to improve productivity, performance, and engagement