How Criticizing in Private Undermines Your Team

March 27, 2013 | Roger Schwarz | Harvard Business School Publishing
Share This

You are holding your weekly team leadership meeting. You are discussing with your direct reports how to handle the project delays that have caused the team to miss its quarterly numbers. You know that Ted — one of your direct reports — contributed to missing the numbers by missing two key deadlines. You've seen this kind of behavior before from Ted, and you've seen the team's frustration with Ted. You decide to not say anything to Ted in the meeting, but afterward you privately tell him that how he's letting you and the team down.