Webcast:
Employee engagement is critical to business success in the best of times, but it's even more important in a period of economic crisis. That's because the discretionary effort employees put forth could mean the difference between just surviving the recession and emerging poised for rapid growth.
Closing the Engagement Gap, a recently published book by two Towers Perrin executives, explores five keys to achieving high engagement and sustained discretionary effort: Know your employees; grow them; inspire them, involve them and reward them. Of these, inspiration is probably the least tangible and toughest to achieve. So how can you make sure this "special" ingredient is an integral part of your engagement strategy? Do your leaders and managers understand what it takes to inspire people through both words and deeds? How does inspiration become a way of life in your organization?
This webcast will focus on practical actions leaders can take to inspire people to perform to the best of their abilities, even during challenging economic times.
Experts will give real-world examples of how to build and sustain an emotional connection between employees and their companies, instill a sense of pride in employees and make sure they know they are valued in meaningful ways.
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Presenters
Suzanne McAndrew is a change communications and implementation consultant in the New York office. Her experience includes working with major corporations going through large-scale business and human resource changes, helping to set the communication strategy, manage program implementation, and develop and deliver the full range of communication materials. Suzanne has a bachelor's degree in journalism, specializing in public relations, from the University of Maryland, College Park, and is an active member of the International Association of Business Communicators (IABC).
Brad Messinger is a Senior Consultant in Towers Perrin's Change Implementation Line of Business. Brad develops intellectual capital and new service offerings and supports clients on complex business transformation initiatives.Prior to joining Towers Perrin, Brad set-up and ran the human resources department for a start-up financial services consulting firm. As the consulting firm grew, his responsibilities shifted and he became the firm's Chief Operating Officer. In this role, he led the firm's expansion throughout North America and into Europe and Asia.Brad received his Bachelor's Degree from the University of Florida and his Master's Degree in Industrial-Organizational Psychology from New York University.