It's common sense: Companies that understand their individual workers and their workforce as a whole maintain a competitive advantage. Why? Because they can identify and invest in the specific programs that matter to people and influence how they perform on the job. Without that understanding, they may be following common practice, which may not be best practice where their organization is concerned. And their investment is far less likely to yield a measurable return on investment.
But in this day and age, it's far more challenging for organizations and managers to really know their employees. Globalization and demographics have created a highly diverse and broadly dispersed workforce, with segments of people that have very different needs, expectations and motivations. So how do you break through these barriers not only to get to know your workers, but also to use that knowledge to drive engagement?
This webcast will look at the emotional, rational and motivational drivers of engagement for differing segments within a diverse workforce. You'll hear examples from well-known companies about mistakes, course corrections, and successes. If your responsibilities include workforce insights, talent and performance, this webcast is a must for you and your team.