Webcast:
Healthcare providers' key concern is improving patient care. Beyond just the ethical aspects, the quality of patient care literally impacts the bottom line, both in terms of choices that patients have and in the form of reimbursement incentives from the federal government that are related to formal patient satisfaction measures. Because employees of healthcare organizations are the primary drivers of the patient care experience, talent management practices can be an important tool for improving patient care. According to the U.S. Bureau of Labor Statistics, the health care sector grew by over 400,000 jobs in 2008, and is poised for even more explosive growth in the next several years. Healthcare providers nationwide are in need of robust hiring and training processes to manage the numbers while maintaining quality of care. In this presentation, you will get insight into how you can stay ahead of the curve through an effective talent measurement program. You will learn how talent measurement of employees' capabilities and propensity to provide good care can be used to hire the most effective workers from the beginning, and drive development of key competencies for ongoing performance improvement.
Webcast on Demand
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Presenters
Dr. Ken Lahti completed his Ph.D. in Industrial-Organizational Psychology at Colorado State University and has worked in the field of assessment and selection for over a decade. As Vice President of Product Development and Innovation, Ken merges commercial strategy with scientific innovation and oversees research and development of SHL’s industry-leading assessment products. Ken is a noted speaker in his profession, presenting at conferences and webcasts hosted by organizations such as Society for Industrial and Organizational Psychology, Talent Management Magazine, Human Capital Institute, SHRM, and HR.com.
Dr. Sarah Carr Evans is an assessment and organizational development consultant at Children's Healthcare of Atlanta. In this role, Dr. Evans oversees the hiring process for leadership roles as well as the assessment programs that are part of Children's Center for Leadership (CFL), a leadership development institute for supervisors, managers, directors and executives. Further, Dr. Evans manages the talent measurement and succession planning processes, mentoring and executive coaching programs, and leader development planning for Children's.Prior to her work at Children's, Dr. Evans worked with an external consulting firm providing clients with support in connecting business with science and designing selection systems that met their strategic talent acquisition goals. She offered her assessment expertise to numerous Fortune 500 clients as well as government and nonprofit agencies. Dr. Evans earned a MS and Ph.D. in Industrial-Organizational Psychology from the University of Georgia.