Healthcare providers' key concern is improving patient care. Beyond just the ethical aspects, the quality of patient care literally impacts the bottom line, both in terms of choices that patients have and in the form of reimbursement incentives from the federal government that are related to formal patient satisfaction measures. Because employees of healthcare organizations are the primary drivers of the patient care experience, talent management practices can be an important tool for improving patient care. According to the U.S. Bureau of Labor Statistics, the health care sector grew by over 400,000 jobs in 2008, and is poised for even more explosive growth in the next several years. Healthcare providers nationwide are in need of robust hiring and training processes to manage the numbers while maintaining quality of care. In this presentation, you will get insight into how you can stay ahead of the curve through an effective talent measurement program. You will learn how talent measurement of employees' capabilities and propensity to provide good care can be used to hire the most effective workers from the beginning, and drive development of key competencies for ongoing performance improvement.
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