At the end of each year, we take the time to look back on the year and reflect upon what has happened in the space of HR and workforce technology. In years past, many new vendors entered the space. There have been years where major acquisitions took place, as well as years that were quiet. There have also been past years that brought clarity to our industry. What we have observed in 2013 is just that—clarity. What we thought would be trends in the past, we now know they are taking hold and, as a result, we have a clear direction as to what we should march towards.
There are many in the industry that would love to say that there is something new in the HR and workforce technology space, however, there cannot always be something new. There needs to be a moment of pause, a moment to ensure that we are doing the right things as we move forward. We like to think of this current move forward as a shift towards Workplace 2020. Come year 2020, the bulk of the baby boomers will have exited the workforce and digital natives will become the majority. What does this mean for organizations? Digital natives have different expectations from that of their predecessors; consumer-grade expectations for mobile, social, and globally accessible tools are the norms for them. To win the war for talent (that will only become more challenging), enterprises need to understand and take advantage of technologies that exist today, as well as prepare for what is ahead—Workplace 2020. As the saying goes, “If you fail to prepare, prepare to fail.”