HCM is the management of an intangible and volatile organizational asset. This asset being the collective sum of the attributes, life experience, knowledge, inventiveness, energy, and enthusiasm that the organization's people choose to invest in their work. "Like financial capital, people need to be treated with care, respect, and commitment if the organization expects them to stay invested. It must also provide them with the returns they need. Just as in managing financial capital, organizations cannot afford to waste their human capital or risk it going to places where it can get a better return. Like financial capital, human capital needs to be carefully allocated, utilized, and managed." (Lawler, 2003). Unlike financial capital, human capital is much more of an elusive asset - it can be influenced but not controlled. People determine via their commitment to the organization and their engagement in their job whether or not to invest their capital for the benefit of the organization.