Implementing a cultural shift is a huge task in any organization but, for a large global enterprise, it's positively herculean. Ben Brooks, Vice President and Practice Leader of Human Capital Performance at Marsh Inc. discusses how in October 2009, Marsh defined the behaviors, attitudes, and values that would be the building blocks of their new culture later known as I.G.N.I.T.E. The I.G.N.I.T.E. program went live in late 2010 and had an immediate impact on the culture of Marsh. Learn how Marsh Inc.:
- Balanced standardization with localization by giving local business units flexibility in their implementation strategies.
- Made managers, leaders, and employees take ownership of the culture.
- Handles resistance or skepticism to the cultural shift I.G.N.I.T.E represents.