Joe Garcia, Ph.D., Sr. Director, Talent Management at The Home Depot, shares his experience in creating a competency model grounded in empirical data and linked with business strategy in mind.
Key insights include:
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Start with the end result in mind when beginning the process.
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Use a mixture of qualitative and quantitative data to identify which competencies best predict success.
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Defend and gain support for competency models with good, clean data.