Joe Garcia, Ph.D., Sr. Director, Talent Management at The Home Depot, shares his experience in creating a competency model grounded in empirical data and linked with business strategy in mind.
Key insights include:
- Start with the end result in mind when beginning the process.
- Use a mixture of qualitative and quantitative data to identify which competencies best predict success.
- Defend and gain support for competency models with good, clean data.