The Importance of Data and Business Strategy in Developing a Competency Model

Joe Garcia, Ph.D., Sr. Director, Talent Management at The Home Depot, shares his experience in creating a competency model grounded in empirical data and linked with business strategy in mind.
Key insights include:

• Start with the end result in mind when beginning the process.
• Use a mixture of qualitative and quantitative data to identify which competencies best predict success.
• Defend and gain support for competency models with good, clean data.