Director of Talent, Performance and Development at The Kroger Co.
Kevin Edmonds, Director of Training and Development at The Kroger Co., discusses how, when middle managers were faced with expanded responsibilities, a new leadership coaching program was developed and rolled out to encourage the behaviors and competencies these roles required.
Understand the importance and influence middle managers can have on performance.
Assess qualitative and quantitative data to identify the desired behaviors and skills for leaders.
Design a development program that leaves leaders with concrete plans to implement what they've learned and solve business challenges.