Evolving their approach to employee engagement from transactional to transformational.
Using new technologies to listen to employees, including regular census and pulse surveys.
Measuring and acting on key drivers for employee engagement and performance excellence, using IBM Kenexa’s High Performance Engagement Model.
Conducting advanced analytics to provide deeper insights on employee feedback.
Building knowledge and capability for leaders and line managers to act on survey findings.
Lloyds Banking Group is a leading financial services group, primarily based in the UK and employing over 80,000 employees worldwide, with many household brands such as Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows.
Their ambition is to be the best bank for customers. Doing business responsibly is integral in achieving this vision and the Group believes that responsible business starts with their colleagues; building a culture in which they are empowered, inspired and incentivised to do the right thing for customers.
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