This Executive Insight Video is the final installment in a series of three interviews with Mark Fernandes, Chief Leadership Officer at Luck Companies. In it, he describes how Luck overcame resistance to change and implemented their Values-based Leadership Model.
Key Takeaways Include:
- Based on Luck’s experience, cultural transformations of this nature take about three years of persistent effort before organizations can expect to see significant traction
- How Luck translated the key concepts behind Values-based Leadership into simpler, shorter statements that were accessible to the entire workforce
- How leaders holding frequent, in-person Q&A sessions with front-line associates was crucial to the success of Values-based Leadership and remained a useful way for leaders to provide clarity and gather feedback from their people