When asked how she gives employee feedback, Carol Bartz (CEO of Yahoo) had this answer: "I have the puppy theory. When the puppy pees on the carpet, you say something right then because you don't say six months later, "Remember that day, January 12th, when you peed on the carpet?" That doesn't make any sense. "This is what's on my mind. This is quick feedback." And then I'm on to the next thing."
Especially important in this economic climate are the following questions: How does your organization manage feedback to employees? An annual review can be such a generalized view of a given employee's performance, with few concrete areas for improvement that relate back to specific areas of concern. How is your organization currently handling reviews? Does it seem outdated, or do both employees and leaders see meaningful gains following reviews? Join us for this webcast to examine how more regular communications and changes in process enable organizations to retain top performers, drive better performance and heal the grudges and grievances caused by the recession.