Performance management is broken. It’s time consuming, no one enjoys it, and it doesn’t get the intended results. In order to fix it, we must replace bureaucracy and complexity with frequent conversations and manager ownership. But how do we get there? In this HCI Keynote video, Vicki Foley of Lee Hecht Harrison and Carla Lorek of Xerox discuss recent research into performance management and explore how Xerox is transforming its approach to management and performance.
- Understand why performance management processes are only effective at roughly 25% of organizations.
- Learn the key manager behaviors that drive revenue and overall satisfaction with performance management.
- Learn how Xerox is establishing expectations for managers with a clear capability framework.
- Discover the development methods that will make managers more effective in your organization.