Presented by: Stuart Crabb, Head of Learning at Facebook
In an ever-developing business world, where organizational and technology changes are driving new behaviors, and challenging traditional assumptions about how work can best be done, some things remain important anchors for the psychological contract between the individual and her or his employer. One of these anchors is the role and skill of the frontline manager. Above all else, we assert that the manager trumps the brand — no matter how strong the performance of the company, or powerful the accolades — if the relationship with the manager sucks; if the employee is disengaged because this critical relationship is broken (or never really began), then fundamental performance and possibly those of the wider work team, will be seriously denigrated.
In this presentation, Stuart Crabb, Head of Learning at Facebook, will share insights into how Facebook thinks about the role of the people manager, and the steps it has taken over the past few years to understand what makes a successful manager at the world's #1 Social Network.
You will learn:
- Insights into how Facebook identifies key talent
- How Facebook measures and develops its frontline people managers
- The impact successful managers have on the overall performance of the company