Webcast:
The research shows that employees don't quit their company as often as they quit their manager. We will explore how a manager makes an impact on employee engagement and retention and delve into manager capabilities that impact employee engagement and retention. How does a human capital leader determine what capabilities managers have and what capabilities they need to engage and retain employees? Adding manager accountability for talent results will kick up engagement and performance across the board. You will leave the webcast with 10 Accountability Levers you can use to hold your managers accountable for employee engagement and retention. We couldn't address this critical side to the engagement-retention equation without giving it its own part in our webcast series.
Presenters
Max Caldwell is the managing director of Towers Watson¡¦s North America Workforce Insights & Technology line of business. This business combines data, analytics, software and consulting to enable more intelligent management of human capital. The offerings in Workforce Insights & Technology include employee opinion surveys, compensation databases, human capital metrics, talent and reward software and personalized web communication. Max joined Towers Perrin in 1993, which merged with Watson Wyatt on January 1, 2010 to form Towers Watson & Company. He is based in the New York office.
In over 20 years of consulting to business leaders, Max has focused on improving business performance through enhancing talent, rewards and human resource function effectiveness. During Max¡¦s tenure with Towers Watson he has served as the global leader of the Workforce Effectiveness and change management practices. He has also helped to lead Towers Watson¡¦s landmark Global Workforce Study, the most extensive research of its kind on what attracts, retains and engages workers around the world.
Max has worked with operating and HR executives in leading global organizations across industries. A representative list of recent projects includes:
fÞ Leading the redesign of an integrated performance and succession management process for a global pharmaceutical and consumer products company.
fÞ Designing an employee engagement research and action planning initiative for a leading U.S.-based health care organization.
fÞ Shaping an organizational change strategy for a leading, global beverage company implementing a new human capital strategy.
fÞ Facilitating a leadership and culture alignment process for the executive team of a leading electronics manufacturer.
Max is a member of the advisory board of the Human Capital Institute, a leading global organization dedicated to advancing thought leadership in the area of talent management. He has been a featured speaker at numerous conferences and has been interviewed by the Wall Street Journal, CNN, NPR, the BBC and others on a variety of leadership and workforce-related topics. He was also one of the people featured in a 2008 TIME Magazine article entitled ¡§The Rage to Engage¡¨ about engaging workers to enhance productivity and performance. He holds a bachelor of fine arts degree from the University of Connecticut, Storrs and has completed professional studies in the area of leadership effectiveness.
