Webcast:
Today’s global business environment is more complex than ever before. More organizations are adapting matrix structures, uniting multiple business units and functions to gain efficiencies and enable cooperation across silos. But a matrix blurs the clear lines of authority that traditionally govern organizations. A single, solid-line supervisor is being replaced by multiple dotted-line stakeholders, and team members may work under a manager they don’t report to, and barely know. Given the special challenges matrix structures present, organizations must proactively ensure that managers are equipped to address them with effective, informed and confident leadership that delivers results.
Hay Group’s research into the specific qualities demonstrated by successful matrix leaders identifies key actions and behaviors that lead to successful business outcomes – as well as those that are not productive. Through our research, Hay Group determined that managing without “direct line relationship” requires different leadership competencies than in a traditional organization. To be effective, leaders must manage their teams through influence rather than direct authority, and anticipate issues within the team and in the broader organization that will affect success.
Don’t let all the dotted lines get blurry. Hay Group can provide you with three takeaways, including the conditions that drive superior results, the ways that matrix managers must exercise leadership and the specific leadership competencies that drive success. This will help anyone who is trying to develop their career in a matrix.
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Presenters
Stephen Welch is Hay Group’s global director for communications, media and technology consulting. He helps clients in the sector energize change through their people. He works with clients to help them respond to changes in the industry: by using communication and engagement tools to help their people align behind these changes, Stephen’s clients are able to improve their performance.
Stephen joined Hay Group in 2002 and led our employee survey business, Hay Group Insight, in the UK for three years before moving into his current role. Stephen is one of the few people who is both a Full Member of the Market Research Society and the Chartered Institute of Public Relations: this gives him cross-disciplinary insight on how these separate professions can mesh together to help organizations work.
Norm's diverse work spans clients as diverse as: Applebee's, Caterpillar, Cigna, CVS, Digital Equipment Corp., General Motors, Master Card Intl., Merrill Lynch, NY Presbyterian Hospital, Pfizer, Quest Fragrances, Schindler Elevator, Showtime Networks, StorageTek, Stratus Computers, the SURDNA Foundation, TAP Pharmaceuticals, Unilever, CitiGroup, Elsevier, Good Humor-Breyers, H&R Block Financial Services, Honeywell, Merrill-Lynch, Philips, Denso, Travelers Insurance, Goldman Sachs, ING-Direct, Johnson & Johnson, Sanofi-Aventis Pharmaceuticals, Novartis, and The New England Medical Center.Norm Celotto translates his experience across sectors to the problems facing the immediate client. He focuses on Workforce Strategy, Executive Team Development, and Leadership Transformation and the application of Competency Modeling to the issues of leadership and workforce effectiveness. Norm has consulted in the areas of workforce planning, selection, performance management, management and employee development as well as team building, executive and management coaching, and strategy development.
Mr. Celotto has extensive experience in program design, and has led program and course development teams as a Curriculum Manager.Prior to working at Hay, Mr. Celotto held roles in internal consulting and management with: Hong Kong - Shanghai Bank, Digital Equipment Corp., Hancock Natural Resource Group, and the State University of New York. His work included assignments in organizational effectiveness, program and course design, management and employee development and training delivery, and all aspects of Human Resource management, including performance management. In addition to his consulting and HR work Mr. Celotto has held management roles at the Corporate Director level.Mr. Celotto completed his undergraduate work at Canisius College and received his Masters in Organizational Communication from the State University of New York at Buffalo
Joanita, I apologize for the inconvenience. You are welcome to email info@hci.org to obtain a copy of the webcast recording if that is more helpful. Thanks!
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I'm very interested in this topic; however, I have scheduling conflict and can not attend this session. Please add more sessions.