Webcast:
As the Millennial Generation joins the workforce, they enter an alien environment. Used to the meritocracy of the web, they meet an often rigid organizational hierarchy. Comfortable with the transparency of social networking sites, they find information silos and knowledge hoarding.
Over the past five years, HCL Technologies, a global IT services company, has engaged in a company-wide experiment to test an alternative to the traditional organizational model – one more closely aligned with the new workforce.
The company has inverted the management pyramid, making management as accountable to employees as employees are to managers. Financial and other information – including the 360-review of the CEO himself – has been made widely available. Front-line employees in their 20s are empowered to drive organizational change, while Vineet provocatively talks about “destroying the office of the CEO.”
The result: more satisfied customers and robust financial results, including 20 percent year-on-year growth during the economic downturn.
Join the second in a series of invitation-only webcasts with author and London Business School professor Gary Hamel, one of the world’s most respected management gurus. This special opportunity to the HCI community and friends will feature Vineet Nayar, CEO of HCL Technologies and author of Employees First, Customers Second: Turning Conventional Management Upside Down. By registering for this event, you’ll also gain membership in the Management Innovation eXchange (MIX), Prof. Hamel’s new open innovation project for reinventing management.
Webcast on Demand
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Presenters
The Wall Street Journal recently ranked Gary Hamel as the world's most influential business thinker, and Fortune magazine has called him "the world's leading expert on business strategy." For the last three years, Hamel has also topped Executive Excellence magazine's annual ranking of the most sought after management speakers.Hamel's landmark books, Leading the Revolution and Competing for the Future, have appeared on every management bestseller list and have been translated into more than 20 languages. His latest book, The Future of Management, was published by the Harvard Business School Press in October 2007 and was selected by Amazon.com as the best business book of the year.Over the past twenty years, Hamel has authored 15 articles for Harvard Business Review and is the most reprinted author in the Review's history. He has also written for The Wall Street Journal, Fortune, The Financial Times and many other leading publications around the world. Since 1983, Hamel has been on the faculty of the London Business School, where he is currently Visiting Professor of Strategic and International Management.
Vineet Nayar is Vice Chairman and CEO of HCL Technologies, the India-based global information technology services company. Since 2005, first as President and then as CEO, he has led a remarkable turnaround that saw the company triple its revenue and income and enjoy robust growth even during the economic downturn.
The transformative management practices he has introduced at HCL have been the subject of a Harvard Business School case study and have prompted Fortune magazine to characterize the company under his leadership as having “the world’s most modern management.” HCL has been cited by BusinessWeek as one of five “most influential emerging companies,” and it was named Best Employer in India by the global human resources services company Hewitt Associates.
Mr. Nayar recounts the story of HCL’s transformation in his book Employees First, Customers Second: Turning Conventional Management Upside Down (Harvard Business Press, 2010). He also is a regular blogger for Harvard Business Review (http://blogs.hbr.org/hbr/nayar) and at www.vineetnayar.com.
He joined HCL in 1985 after earning his MBA from XLRI, one of the leading business management schools in Asia. In 1993, he created the start-up company Comnet, where he developed and implemented many of the ideas that are core to the Employees First, Customer Second philosophy. In 2005, he became President of HCL Technologies and in 2007 was named CEO. He became Vice Chairman in November 2010.
He is a member of G100, a group of CEOs of some of the world's most significant companies. He is also a member of the Women Leaders and Gender Parity Programme Global Advisory Board at the World Economic Forum. Other roles at the Forum include being one of Governors for the ICT industry, a Steering Board member of the Global Education Initiative and the ICT and Sustainability Initiatives, and a Community Partner to the Young Global Leaders group.
It really was a great webcast!
This was excellent and my Managers/Directors really enjoyed the information.
Thanks Ayuba! We are psyched for this webcast here at HCI--Gary Hamel always does a fantastic job. Love the suggestion for a follow-up, I will make sure we look into it. Be sure to let us know what you think afterwards!
Best,
Hillary
This I believe, will be a great Webcast for not just the Human Capital personnel but I believe CEO's need to fully understand the current generation of workers act and re-act. A derivative of this Webcast should ba a presentation to all "managers of others" so they learn how to manage their expectation and those of their "millennium reports/talents". Great work HCI.
Ayuba Gadzama