Gap Inc. radically reinvented their performance management process from one that focuses on administrative and compliance, to one that focuses on performance. From one with ratings and reviews, to one with discussions that drive performance. The new process known as GPS - Grow. Perform. Succeed. - is based in neuroscience and strives to create a more positive employee-manager feedback experience. Like a real GPS, Gap’s GPS enables managers to help their employees “recalculate” as they make their way towards their goals.
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The landscape of performance management has shifted dramatically in the last few years with new practices - once thought radical - now seen as the new normal. Rating-less reviews, dynamic goal setting, continuous performance conversations, and ...Read more
Based on a keynote presentation given by Ellie Gates, Director of Global Management Effectiveness & Performance at Adobe Systems, this Solution Suite explains how, in response to major changes in business strategy and widespread ...Read more