Webcast:
Economic turbulence is a natural part of the business cycle and, in the past, has often triggered unilateral, across-the-board workforce reductions. While such cuts can improve the bottom line in the short-term, they can end up hindering future growth once the economy stabilizes and growth prospects improve. What have organizations learned from past downturns, to embrace a balanced approach in pursuing global markets and manage economic uncertainty? HR leaders are responding to the dual business focus on reducing costs while continuing to invest in growth. This webcast will discuss the results of Towers Perrin's 2008 Business and Workforce Challenges Pulse Survey, and how organizations are taking a fresh approach to optimize workforce effectiveness, while managing talent investment and economic risk
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Presenters

Max Caldwell is the managing director of Towers Watson¡¦s North America Workforce Insights & Technology line of business. This business combines data, analytics, software and consulting to enable more intelligent management of human capital. The offerings in Workforce Insights & Technology include employee opinion surveys, compensation databases, human capital metrics, talent and reward software and personalized web communication. Max joined Towers Perrin in 1993, which merged with Watson Wyatt on January 1, 2010 to form Towers Watson & Company. He is based in the New York office.
In over 20 years of consulting to business leaders, Max has focused on improving business performance through enhancing talent, rewards and human resource function effectiveness. During Max¡¦s tenure with Towers Watson he has served as the global leader of the Workforce Effectiveness and change management practices. He has also helped to lead Towers Watson¡¦s landmark Global Workforce Study, the most extensive research of its kind on what attracts, retains and engages workers around the world.
Max has worked with operating and HR executives in leading global organizations across industries. A representative list of recent projects includes:
fÞ Leading the redesign of an integrated performance and succession management process for a global pharmaceutical and consumer products company.
fÞ Designing an employee engagement research and action planning initiative for a leading U.S.-based health care organization.
fÞ Shaping an organizational change strategy for a leading, global beverage company implementing a new human capital strategy.
fÞ Facilitating a leadership and culture alignment process for the executive team of a leading electronics manufacturer.
Max is a member of the advisory board of the Human Capital Institute, a leading global organization dedicated to advancing thought leadership in the area of talent management. He has been a featured speaker at numerous conferences and has been interviewed by the Wall Street Journal, CNN, NPR, the BBC and others on a variety of leadership and workforce-related topics. He was also one of the people featured in a 2008 TIME Magazine article entitled ¡§The Rage to Engage¡¨ about engaging workers to enhance productivity and performance. He holds a bachelor of fine arts degree from the University of Connecticut, Storrs and has completed professional studies in the area of leadership effectiveness.

Radhika Philip is a Senior Consultant based in New York with the Towers Perrin Merger and Acquisition practice. She is responsible for supporting clients with M&A due diligence, transaction management and post-transaction human resource management and organizational building. She has deep, on-the-ground transaction experience across a diversified portfolio of companies. Radhika came to Towers Perrin after significant transaction work experience with a Japanese investment and holding company. Prior to that she was Principal Consultant in the Organizational Strategy and Change Management practice for a major consulting firm in New York. Radhika has over ten years of experience in project management, transaction structuring, organization design and re-engineering, human resource design and implementation and performance management and planning.
Radhika has a B.A. in liberal arts from Smith College, where she received the Nancy Gardner Prize for outstanding thesis and was awarded the Jean Spar Fellowship. She has an M.B.A. from Columbia University Business School, and an M.A. in social anthropology from the Graduate School of Arts and Sciences, Columbia University, where she was twice awarded the President's fellowship.

Ken Oehler is a Senior Vice President and Engagement & Organizational Effectiveness Service Line Leader for Aon Hewitt. He specializes in human capital strategies and interventions. Ken is in Aon Hewitt’s New York office.
Prior to joining Aon Hewitt Ken was a Principal with Towers Perrin where he served on the global Change Implementation Practice Leadership Team and was the Global Leader of the firm’s Measurement Practice. He has worked with clients in a variety of industries in the U.S., Mexico, Canada, U.K., Netherlands, France, Italy, and Japan.
Ken's consulting experience includes:
- Merger and acquisition planning and integration
- Culture and business strategy alignment
- Human Capital Strategy and Workforce Planning
- Employee engagement
- Total Rewards Strategy and Total Rewards Optimization
- Leadership and metrics driven change management
- Balanced Scorecards and Human Capital Scorecards
Ken holds a Ph.D. in industrial and organizational psychology from DePaul University and a bachelor of arts degree in economics from the University of Michigan.
