Business leaders all too often view diversity and inclusion as the “right” thing to do and not as a business imperative. Properly managed, diversity and inclusion programs can increase engagement, creativity and business performance. In this keynote video, Tony Byers, Ph.D., Director of Global Diversity & Inclusion at Starbucks explains how business leaders, when they effectively leverage employee diversity through best practices in inclusion, can stimulate innovation and drive marketplace growth.
Key insights include:
- The business case for practicing diversity and inclusion well.
- Three inclusive behaviors to promote in your organization.
- Practical examples of how Starbucks and other organizations have leveraged the diversity of their people to create new products, engage new customers, and grow revenue.