Webcast:
As organizations struggle to do more with less—contain costs, while maintaining productivity—they appear to be doing so on the backs of their best workers. Today’s businesses are closing acute productivity gaps by overstretching those employees that remain after layoffs and cost cutting measures. This new economic reality may provide short term answers for firms fighting for equilibrium, but with engagement scores trending downward it appears to be doing damage to an employee’s long-term performance and commitment.
Join us for a provocative discussion as we examine an emerging class of the modern day worker—“the unsung hero”. These are employees who have a high sense of urgency, who are compelled to move forward, who have supported their companies through the rocky changes of the recession, and who today find themselves unrecognized and unappreciated for their efforts. Learn more about who they are and how to identify them. We also will examine what makes them so attractive to competitors and what you can do to retain them as a new “post recession” battle for talent emerges. Lastly, for those of you who are busy hiring these individuals, we will talk about how you can keep them and ensure that they do not fall into the same trap in your firm that led them to exit their last organization.
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Presenters
Dr. Theresa Welbourne is the founder, President, and CEO of eePulse, Inc., a firm that delivers employee engagement survey tools for HR managers and executives to learn how to motivate employees and increase productivity. Theresa is also a Research Professor at the Center for Effective Organizations, Marshall School of Business, USC, and an Adjunct Professor of Executive Education at the Ross School of Business at the University of Michigan Business School, and the founder and lead researcher for the Leadership Pulse initiative. She also is Editor-in-Chief of Human Resource Management, the Journal.Dr. Welbourne's expertise is in the area of strategic HRM and leadership in high growth and high change organizations. With over 25 years in the HR field, her particular focus is on understanding how various people management, communication, and leadership strategies can harness employee and customer energy to improve firm performance.She received her Ph.D. from the University of Colorado, Boulder in 1992. Her research has been featured in popular publications such as Inc. Magazine, The Wall Street Journal, The Financial Times, Business Week, The New York Times, and Entrepreneur Magazine. Her work has been published in several books and in journals such as the Academy of Management Journal, Journal of Management, Human Resource Planning, Journal of Organization Behavior, Compensation and Benefits Review, Journal of Applied Psychology, and Journal of High Technology Management Research.She is a well known speaker and prolific writer in the areas of leadership, strategy, and HRM. Her latest work is on Fast HRM and includes development of new tools such as extreme strategizing and the 3-minute 360. She is working with colleagues at eePulse and the Center for Effective Organizations to advance this work within numerous organizations. She also is teaching data coaching to help organizations get more out of their HR data.
An industry authority, speaker and writer focusing on the latest trends that impact Workforce Engagement and Sales Incentive Marketing, Mike has been quoted and published in numerous media outlets and is a frequent speaker at industry events. He has advised many of the world’s leading brands and executives on how to best define and implement program strategies that deliver a higher level of motivational impact to participants, increase planning flexibility for stakeholders, and offer the financial controls and projected returns that sponsors demand.
Mike is president of The Performance Improvement Council (PIC), a board member of The Incentive Marketing Association (IMA) and a trustee of the Incentive Research Foundation (IRF). He holds an MBA from Fairleigh Dickinson University.