Webcast:
As we emerge into a new global economy, we should come out with our eyes wide open when it comes to employee satisfaction and engagement. There will be little of more importance to our organization than the ability to manage the expectation levels of high potential workers; we need to be prepared to accelerate and increase their high performance and retain and engage their talent. If companies have a false sense of security that their top employees will not jump ship, they may be unprepared for the outcome.What can we do to increase employee engagement with high performers and all other levels during this new economic era? Join us for this hour long discussion as we work together to find solutions that will ultimately help us to motivate and retain our highest performing employees.
Webcast on Demand
This on-demand webcast is available to community members. Please log in or sign up as a community member to view this webcast.
Presenters
Jim Harter, Ph.D., is Chief Scientist, Workplace Management and Wellbeing for Gallup's workplace management practice. His research has been popularized in the business bestsellers First, Break All the Rules and How Full Is Your Bucket? and in academic articles, book chapters, and publications such as USA Today, The Wall Street Journal, and The New York Times. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing, an exploration of the 12 crucial ingredients for creating and harnessing employee engagement.
Harter's next book is Wellbeing: The Five Essential Elements. Based on a global study of what differentiates people who are thriving from those who are not, the book will be published by Gallup Press in May 2010.
Harter is the primary researcher and author of the first meta-analysis to investigate the relationships between work-unit employee engagement and business results. This study, which is updated periodically, currently covers 32,000 business units in 44 industries and 26 countries. He is coauthor of "Manage Your Human Sigma," published in the Harvard Business Review (July/August, 2005). This groundbreaking management approach assesses and improves the quality of the employee-customer encounter.
Since joining Gallup in 1985, Harter has authored or coauthored more than one thousand research studies for profit and nonprofit organizations on employee engagement and talent as well as topics in industrial and organizational psychology and wellbeing. His specialties include psychological measurement and the estimation of the practical effect of management initiatives.
Harter received his doctorate in psychological and cultural studies in quantitative and qualitative methods from the University of Nebraska-Lincoln. He has served as an adjunct faculty member at the University of Nebraska-Lincoln. He lives in Omaha, Nebraska, with his wife RaLinda and their two sons.