In the 21st Century, we have gone from connected to interconnected to interdependent. In government, business, and society, we are rising and falling together. It is no longer what you do but how you do what you do that matters most. To thrive in this new world, we need a reliable method for measuring ‘how’ we forge healthy interdependencies, ‘how’ organizations operate and relate to society, ‘how’ their people behave and treat others.
Though business has always been about metrics and measurement, and companies have evolved complex systems to measure the quantity and quality of what they do, our systems of measurement have often failed to track key behaviors and the impact of such behaviors on business results. What do we know about the relationship between behavior—how people do things and make decisions—and long-term business success and growth?
LRN has developed a robust analytical framework, the HOW metrics architecture, to measure how companies do business and the type of competitive advantages/disadvantages they get from their own governance, culture, and leadership systems. This webcast will discuss the HOW framework and model, as well as the metrics at the basis of our analytical approach. The webcast will also discuss evidence on how culture and behavior impact a company’s ability to create economic value and sustainable growth.