Webcast:
"People Management" is increasingly a key part of the leadership agenda; however, HR must prepare itself for further changes and challenges ahead, and adapt its HR service delivery model accordingly. While there is no such thing as a best practice HR service delivery model that will fit all organizations, Scott Bolman, Partner, Mercer Human Capital Operations and Technology Solutions, will explore:
- Why and how HR service delivery models are evolving
- How transforming HR service delivery impacts the role of the HR Business Partner
- Why this next gen model requires a more critical look at the role of Centers of Expertise (COEs)
- How the new model supports line managers
Attendees will also gain an understanding of the technologies that are enabling new HR Service Delivery models, and how to fully leverage these technologies to support HR Shared Services Centers, HR Business Leaders and COEs.
Webcast on Demand
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Presenters
Scott Bolman has been helping Human Resources (HR) organizations become more efficient and effective for over 20 years. He has led numerous strategy, service delivery, and technology projects and has expertise across a broad array of HR functions. He is currently a Partner with Mercer’s Human Capital Operations and Technology Solutions business and is based in Chicago.
Prior to joining Mercer, Scott served in a variety of roles including as a Senior Executive in Accenture’s HR Outsourcing business, as a Director in CedarCrestone’s Strategy and Analytics Practice and as a Corporate Manager at Walgreens.