"People Management" is increasingly a key part of the leadership agenda; however, HR must prepare itself for further changes and challenges ahead, and adapt its HR service delivery model accordingly. While there is no such thing as a best practice HR service delivery model that will fit all organizations, Scott Bolman, Partner, Mercer Human Capital Operations and Technology Solutions, will explore:
Why and how HR service delivery models are evolving
How transforming HR service delivery impacts the role of the HR Business Partner
Why this next gen model requires a more critical look at the role of Centers of Expertise (COEs)
How the new model supports line managers
Attendees will also gain an understanding of the technologies that are enabling new HR Service Delivery models, and how to fully leverage these technologies to support HR Shared Services Centers, HR Business Leaders and COEs.