On phone calls and productivity

March 27, 2013 | Steve Boese
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Yesterday I took a fairly easy shot at everyone's favorite communication whipping boy, email, comparing the typical send/receive ratios of email to SMS, which continues to be the most engaging two-way communication medium. Today I want to think about another method of communication that perhaps is not examined nearly as much as the many electronic means of communication at our disposal - the old-school phone call.