In the face of political upheaval, fast-shifting customer expectations, and technological and regulatory disruption, the question is no longer whether financial services (FS) is being transformed, but how quickly, how to keep pace, and how to deliver strong business results in this new environment.
In an earlier paper, we analysed the impact of these transformational developments on operational and organisational models in FS, including capabilities, decision making and reporting relationships1. In The power to perform: Human capital 2020 and beyond, we focus on how these developments are shaping a new people agenda, and set out how FS organisations can proactively manage human capital to ensure they remain relevant and competitive.
The cloud has a ton of benefits to offer and these are well documented. Just be prepared that most changes are generally never quite as perfect, or as bad, as you might have thought. Change requires an adjustment and moving toward the cloud is no different.