Despite decades of study, performance management (PM) is seen by most business leaders and HR professionals as a failure. While few dispute that PM is ineffective, there is little agreement on what is wrong with it and how to fix it. Companies continued to tinker with their systems, making incremental changes every few years with little appreciable improvement.
This session will provide a fresh, unique perspective on what is wrong with PM and how to fix it. The problem with PM is not our practices, it is with the way organizations use it (“Purpose”), the assumptions, values, and beliefs that underlie our practices (“Paradigms”) and the use of benchmarking information to guide PM designers instead of rigorous scientific evidence (“Propaganda”). Organizations cannot make fundamental changes to improve this process until they understand well the root causes of its failure.
This session will leverage the presenter’s real-world experiences studying, designing, administering and living with PM systems inside organizations. Participants will leave with a deeper understanding of the real problems with PM as well as evidence-based ideas and suggestions for transforming PM in ways that improve individual and organizational outcomes like performance, productivity, engagement, retention, and innovation.
You will learn:
- How to find your performance management purpose.
- How you understand your assumed paradigms.
- How to use scientific evidence for performance management designers.