Employee referrals have been part of the hiring mix as long as companies have been posting Help Wanted signs in the window. But it wasn’t until relatively recently that organizations began to effectively administer programs designed to encourage these referrals and thus see the myriad benefits of this source of hire.
Most companies, in fact, still have a long way to go to maximize their referral programs. Communication of the status of referrals is often poor, awards are misaligned with the strategic benefit of the potential candidate and many of the best people internally are not engaged in the program and thus not referring their own connections who would likely also be top performers.
But for both organizations that have a successful referral program in place and those that don’t or have work to do on it – a new set of technologies promises a set of capabilities that would have taken years to develop in the past.