The Global Association for Strategic Talent Management
The Return on Recognition, Making and Sustaining the Business Case
Webcast:
In our tough economy, the role of recognition as a strategic form of compensation is on the rise and is capturing the attention of the C-suite as a cost-effective alternative to pay raises and bonuses. But as utilization levels increase so does the scrutiny. How are smart companies making the connection between their recognition investments and business improvements? What metrics are being used to track the return on their recognition investment? What correlations can you make between those who earn recognition and talent performance, customer renewals, and revenue growth? Predictive metrics such as these will allow you to personalize and design recognition to reflect the way you want to do business. This webcast will cover how to include business metrics in the design of your recognition initiatives, and share case studies from practitioners who have refined and optimized their recognition program as a business tool. If you have a knowledge-based and customer-facing workforce, this webcast is for you!
Don't miss these webcast take aways:
• Identify the ROI in how recognition drives improvements and business outcomes
• How recognition data helps leaders manage
• How recognition motivates talent to innovate
July 2, 2010 by Cindy Noe | comments (1)
Webcast on Demand
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Presenters
Bonnie Beresford, MBA, has extensive experience in the fields of measurement, process improvement, training and performance support. She co-led the effort to transform a client training organization into a performance improvement organization. Beresford's resulting ROI work and statistical study that isolated the business impact of training earned the client the ASTD Excellence in Practice award and Chief Learning Officer magazine's Business Impact Award. Over her career, her client base has spanned the manufacturing, retailing and hospitality services industries. Beresford has presented at the ASTD, ISPI and SALT annual conferences as well as at Elliott Masie's Learning conferences. She serves on the board of the Detroit Zoological Society and is president of the International Society for Performance Improvement - Michigan Chapter.
Human Resources Executive with Vanguard, a financial services company headquartered in Malvern, PA. 15 years of experience in Human Resources, with a concentration in Learning and Development and Leadership Development. Currently responsible for the learning strategy and execution for roughly half of Vanguard's employee population, and leads a team of 40 Instructional Designers, Program Managers and Consultants. She is a Six Sigma Black Belt, and currently one of three "Deans" reporting to the Chief Learning Officer of Vanguard University. Vanguard University is a nationally recognized corporate university, ranking #3 in the Training and Development Top 125 in 2009.
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