In our tough economy, the role of recognition as a strategic form of compensation is on the rise and is capturing the attention of the C-suite as a cost-effective alternative to pay raises and bonuses. But as utilization levels increase so does the scrutiny. How are smart companies making the connection between their recognition investments and business improvements? What metrics are being used to track the return on their recognition investment? What correlations can you make between those who earn recognition and talent performance, customer renewals, and revenue growth? Predictive metrics such as these will allow you to personalize and design recognition to reflect the way you want to do business. This webcast will cover how to include business metrics in the design of your recognition initiatives, and share case studies from practitioners who have refined and optimized their recognition program as a business tool. If you have a knowledge-based and customer-facing workforce, this webcast is for you!
Don't miss these webcast take aways:
• Identify the ROI in how recognition drives improvements and business outcomes