Webcast:
The United States Air Force (USAF) recruiters were suffering from high rates of first-year turnover. In their efforts to increase recruiter retention, the USAF used MHS’s EQ — an assessment of emotional intelligence to study the differences between successful and unsuccessful recruiters. Using their findings from the study, the USAF developed a pre-employment screening system that led to a 92% reduction in first-year turnover and resulted in $2.7-million in training cost savings in the first year alone. Learn more about how the USAF achieved these results through accurate emotional intelligence testing for better selection and cost savings in this webcast.
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Presenters

Mr. Rodney Hayden currently works for the United States Air Force in Air Education and Training Command at Randolph Air Force Base in San Antonio, Texas. Specifically, he is working in the Operations Directorate, Occupational Analysis Division. He leads a team of Operational Research Analysts (one PhD and one PhD candidate) that is pursuing a better way of selecting the right candidate for some of the Air Force's high-cost, high-attrition, critical Battlefield Airman and Combat Support Career Fields by using predictive modeling. This predictive modeling is exploring several cognitive, non-cognitive, and physiological factors, with the Emotional Quotient Inventory (EQ-i) playing a significant role in this research. Mr. Hayden is a retired Air Force Lieutenant Colonel, with 23 years of service in various space & missile operation assignments, as well as being a recognized military training and strategic planning expert. His education background includes a BA in Psychology, MS in Human Resources Management, and 57 hours completed towards a second Masters Degree in Counseling Psychology.

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