What does an improvisational comedy troupe have to teach you about communication, innovation and employee engagement? Maybe everything. The Second City has been entertaining audiences for over 55 years and has launched the careers of countless stars, including John Candy, Bill Murray, and Tina Fey. In this HCI Keynote video, Mark Sutton and Michael Dempsey of The Second City explain how organizations can use the principles of improv to engage and develop employees.
- Use the “Yes, And” principle to encourage innovative, collaborative discussions.
- Understand why leaders need to listen to understand, not to respond.
- Learn how to build ensembles, not teams, to solve your challenges.