Soft Skills, Hard Benefits. Assessing the Key Predictors of Successful Hires eBook

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Published: May 9, 2014

Hiring well is hard.

On the other side of this coin is some good news. When you get good at hiring, you keep employees much longer, customer satisfaction catapults, and profits boom.

The goal is clear. The path to achieving it remains quite blurry.

HR professionals tend to do what they know how to do. Review resumes. Interview. Assess the hard skills new hires must have. Maybe toss in a personality test. New hires come and new hires go.