Webcast:
Recent events in the financial markets have pushed the global economy deeper into an economic slowdown. Companies around the world have lost significant market valuation over the last several weeks. They are revisiting growth projections and bracing for the very real threat of a significant recession.
If we have learned any lessons from past downturns, one would be the uncanny ability of organizations to create instant competition for themselves in the future, by removing the wrong people, at the wrong time due to flawed or ill-considered reduction in workforce actions. An Integrated Talent Management approach could mean the difference between a strong and decisive recovery, or many months, even years, languishing as a market laggard.
Join us for a lively discussion about what is happening around the world, in your organization and the steps you can take to address short term needs and create a long term, sustainable foundation for strategically managing your talent.
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Presenters
Alan has been involved with IT and Services/Consulting for nearly 30 years and has experience across multiple industries in many countries. He has a performed a wide range of client facing roles from Hardware Engineer through IT Architect, Project Manager, Consultant to Business Executive and has also performed in line roles. This blend of line management experience, technical background and organisational skills make him particularly effective in assessing IT and other management problems and working with clients to develop solutions appropriate to their environment. He has extensive experience designing and implementing solutions in the Resource Management and Professional Development areas and continues to work with external agencies in the UK to drive consistency in these areas across the IT Industry.He is currently the Global Leader for Workforce Transformation within IBM Human Capital Management and leads a Human Capital Management Practice within the UK.
Eric Lesser is the Research Director with IBM's Institute for Business Value, where he is responsible for a global team of over 50 professionals that drive IBM's research and thought leadership on strategic business issues. Previously, as Associate Partner Mr. Lesser was responsible for global research and thought leadership on workforce effectiveness and human capital issues, including workforce and talent management, knowledge management and collaboration, learning and development and the future of the HR organization. Mr. Lesser also led the Knowledge and Organizational Performance Forum, an IBM-sponsored consortium focused on knowledge and human capital issues. In this role, Mr. Lesser managed multi-client studies on knowledge strategy, communities of practice, knowledge retention and customer knowledge issues. As a consultant, he has worked with clients in the financial services, legal, technology and government sectors on a number of knowledge and organization change issues.Mr. Lesser speaks frequently on the topics of knowledge, collaboration and human capital in organizations and has most recently edited (with Laurence Prusak) Creating Value with Knowledge: Insights from the IBM Institute for Business Value, published by Oxford University Press. He has also edited Knowledge and Social Capital and co-edited Knowledge and Communities, both published by Butterworth-Heinemann in 2000. Mr. Lesser has also written numerous articles, including:
- "Time Well Spent: Addressing the Challenges and Opportunities of the Maturing Workforce" in International Human Resources Information Management Journal (March/April, 2006)
- "HR Challenges of Back Office and Customer Care Centers in Emerging Economies" in the International Human Resources Information Management Journal (March/April, 2005)
- "Knowledge and the Supply Chain" Inside Supply Management (April, 2005)
- "Nurturing Interpersonal Trust in Knowledge-Sharing Networks" in The Academy of Management Executive (November, 2003)
- "What Are Your Customers Saying?" in Marketing Management (November/December 2002.)
- "Preserving Knowledge in an Uncertain World" in the Sloan Management Review (Fall, 2001)
- "Communities of Practice and Organizational Performance" in the IBM Systems Journal (Winter, 2001)
- "Using Communities of Practice to Manage Intellectual Capital" in the Ivey Business Journal (March/ April 2001)
- "Managing Customer Knowledge" in the Journal of Business Strategy (Nov/Dec, 2000)
- "Using Organizational Knowledge to Redesign Work" in Knowledge Management Review (May/June, 1998).
He has been quoted in a number of publications including the Wall Street Journal, Financial Times, Australian Financial Review, Washington Business Journal, Chicago Tribune, Atlanta Business Chronicle, Knowledge Management, Government Executive, Training, Knowledge Management Review and Computing (UK).Prior to joining IBM, Mr. Lesser was a consultant with Mercer Consulting Group, where he worked for Mercer Management Consulting and William M. Mercer's Health Care Provider Consulting practice. While at Mercer, he served as a project manager and lead consultant on a number of assignments, including reengineering, new product development, organization strategy and design, and change management efforts. Prior to joining Mercer, Mr. Lesser worked as a consultant for Andersen Consulting in its Change Management practiceMr. Lesser received his MBA from Emory University, where he was a Robert W. Woodruff Fellow. He graduated summa cum laude from Brandeis University in Economics. Mr. Lesser has also studied at the London School of Economics and Political Science. He is a member of Phi Beta Kappa and Beta Gamma Sigma.
Katherine is an Associate Partner at IBM focusing on Integrated Talent Management and Workforce Analytics. She has 15 years of enterprise-wide change experience that includes 8 years implementing global workforce and HR transformation programs. Katherine's client experience includes Fortune 100 companies in consumer goods and services and transportation and travel services.