Webcast:
When an organization has a need for many hires for a single type of position, the demands of quantity often override the need for quality. A sound argument can be made, however, that in this particular instance one should be more concerned with excellence, since usually this type of hiring is for customer-facing jobs. Recruitment professionals, then, must be prepared to make a solid business case for focusing on hiring the right person, every time.
This objective is often just as difficult for the recruiter to execute as for the hiring decision makers to endorse: sure, we all "know" we want the right people, but when lines are forming- in person, on the phone, or online, doesn't having somebody rather than no one feel better? To be true advocates for hiring transformation, talent acquisition professionals need to be prepared and actively work for change in streamlining and improving volume hiring.
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Presenters

Neal Hardin is Vice-President of Talent Acquisition for CVS Caremark.Responsibilities: Neal is responsible for the development and achievement of CVS' Talent Acquisition function: Strategy/Execution as well as developing sourcing strategies, employment branding and social media recruiting strategies to drive specific business initiatives. Prior work experience: Neal brings over 17 years of experience developing and executing strategic, operational and financial plans with leading providers of global staffing solutions. Before joining CVS Caremark, he was Vice-President of Global Staffing for Convergys. Before that he was Vice-President of Staffing for Bank of America's High Volume Staffing unit. Prior to this, Neal was President/CEO of ECR, Inc., an executive search/staffing company providing contract and full-time staffing services to many of the Top Fortune 50 companies.Education/degrees: Neal holds a bachelor's degree in management and marketing from The University of North Carolina at Greensboro and has his six-sigma "black-belt" certification.Community and family: Neal is active in coaching youth sports. Neal and his wife Jen reside in Rhode Island with their son, Cole.
