One natural question when optimizing business performance and resources has to be whether to insource or outsource the work itself. The answer is often dependent on the company’s culture, resources, risk tolerance and philosophies, and often the final solution is some combination of both practices. How should HR leaders add value to this decision?
Too often the decision to outsource departments or work, or bring them back into house, is made outside of the framework of strategic talent management. In this webcast, we’ll address the questions and answers human capital professionals should prepare to arm their organizations with the right information. The goal is to not to tell you if insourcing or outsourcing is right for your situation, but rather to share best practices from organizations that have worked through this process themselves.

Neal Hardin is Vice-President of Talent Acquisition for CVS Caremark.Responsibilities: Neal is responsible for the development and achievement of CVS' Talent Acquisition function: Strategy/Execution as well as developing sourcing strategies, employment branding and social media recruiting strategies to drive specific business initiatives. Prior work experience: Neal brings over 17 years of experience developing and executing strategic, operational and financial plans with leading providers of global staffing solutions. Before joining CVS Caremark, he was Vice-President of Global Staffing for Convergys. Before that he was Vice-President of Staffing for Bank of America's High Volume Staffing unit. Prior to this, Neal was President/CEO of ECR, Inc., an executive search/staffing company providing contract and full-time staffing services to many of the Top Fortune 50 companies.Education/degrees: Neal holds a bachelor's degree in management and marketing from The University of North Carolina at Greensboro and has his six-sigma "black-belt" certification.Community and family: Neal is active in coaching youth sports. Neal and his wife Jen reside in Rhode Island with their son, Cole.