Webcast:
Changing workforce dynamics has impacted how teams create value for the enterprise. Achieving business results in a team-based environment requires an effective combination of disciplines and expertise, and success can be impacted by geography, technology, competing priorities, and team chemistry-to name a few. To ensure that teams function at a high level it becomes essential to assess the group's strengths and weaknesses and develop action plans for improvement. Bank of America, one of the world's largest financial institutions, has deployed an assessment-based approach focusing on their six pillars of team effectiveness (such as Clear Roles and Capabilities, and Necessary Resources) to evaluate, develop, and improve their teams. In this webcast you will learn about the key dynamics impacting team effectiveness in today's organizations, along with a powerful case study of how Bank of America has implemented their new team success program.
Presenters
As Vice President and Chief Scientist, John W. Jones, Ph.D., ABPP, leads the assessment and development organization within the Vangent Human Capital Division. In this role, Dr. Jones serves as the principal thought leader in the research, development, and delivery of Vangent's Assessment and Hiring Solutions portfolio. He oversees all psychologists and consultants involved in the design of Vangent's human capital assessment systems and who support client services, sales, and product development. Dr. Jones is responsible for maintaining the quality, effectiveness, reliability, and integrity of these solutions and driving innovation across this business line.
Dr. Jones has over 25 years of experience in the assessment-based human capital management business. Prior to joining Vangent, he served as the President and Senior I-O Psychologist for IPAT, Inc., a leading international publisher of HR/OD, protective services, clinical, and educational assessments. Previously, Dr. Jones led the Research and Development and Professional Services organizations at Pearson Reid London House, and also served as the Senior Vice President of Consulting Services at NCS Pearson. Dr. Jones also performed the roles of Chief Industrial Psychologist and Director of the Human Factors Loss Control Program at The St. Paul Fire and Marine Insurance Companies, where he introduced a wide variety of behaviorally oriented risk management programs.Dr. Jones helped to establish the Association of Test Publishers (ATP) in 1988, where he served as a past Chair of both the ATP's Industrial Division and the Standards Committee that published the Model Guidelines for Pre-employment Integrity Testing. He is the founder and past editor of the Journal of Business and Psychology, and is also the senior author of such business publications as Personnel Testing: A Manager's Guide, Applying Psychology in Business: A Handbook for Managers and Organizations, Virtual HR, and Advances in e-Business and Psychology.Dr. Jones received his Ph.D. in applied psychology from DePaul University and his MBA from the Keller Graduate School of Management. He was awarded diplomat status in I/O psychology from the American Board of Professional Psychology, and is a licensed psychologist in both Illinois and Virginia. Dr. Jones is a member of the American Psychological Association, the American Psychological Society, and the Society for Industrial-Organizational Psychology, among others.
Cynthia Bowman, Learning and Leadership Development Executive, is responsible for cultivating organization development capabilities to improve the health and effectiveness of the bank. She joined Bank of
America in March 2007.Prior to joining the bank, Bowman was a Senior Executive at Accenture in Atlanta, Georgia, where she was responsible for the successful deployment of human performance
sales and consulting projects. Bowman brings extensive experience to the bank in the areas of organization
development and consulting. She is currently responsible for driving an enterprisewide initiative to create new capabilities and competencies in the areas of organization
assessments, organization design, team effectiveness, change adoption, and culture assessments related to M&A work.
