If your organization has a high degree of customer-facing interactions, customer training can be as varied as the products being sold and the customers who purchase them. If you’re in professional services, your talent’s knowledge is a big part of your value proposition. How do you marry the two training needs using current tools such as your LMS and new low-cost social media learning tools? This webcast covers a case study at Intuit, where they successfully did just that. Their innovative implementation has resulted in customers’ recommendations and in talent seeking out training for their professional benefit. If your role is sales performance, learning effectiveness, and increasing market share, this webcast is for you!