Two years ago, The Regence Insurance Group a subsidiary of Blue Cross-Blue Shield was facing a significant shift in their corporate business model. HR needed to respond quickly by accurately forecasting and measuring the organization's rapidly changing talent needs. By leading an enterprise-wide implementation of a strategic workforce planning process, they were able to get up to speed quickly and answer the following questions:
Join us for this hour of learning that show cases a real life example of top to bottom strategic workforce planning. We will discuss the key elements of the implementation, how to build a compelling business case, and how a consistent planning process allowed Regence to strategically manage talent throughout their organization.

Mr. Norman is a Senior Vice President and Asia Market leader of Sibson Consulting. He has over 25 years of experience helping clients optimize performance and is a recognized expert in developing organization-wide change initiatives that drive enhanced business results. Today, he focuses primarily in the areas of strategy execution, organization design, and strategic workforce planning. Mr. Norman serves a wide array of clients across several industries domestically and internationally including electronics, software development, telecommunications, professional services, consumer products, and hospitality. His client relationships range from mid-market companies to global Fortune 100 enterprises.

Jan is the Director of Strategic Workforce Planning for Regence where she partners with senior leadership to forecast future talent requirements and identify the number and type of employees required to meet business objectives, quantify talent gaps, and develop a Strategic Workforce Plan and Business/HR functional plans to close talent gaps.With over 30 years of experience in the training/human resources field, Jan joined Blue Cross Blue Shield of Oregon in 1987 as the Supervisor of Training & Development and was later promoted to Manager of Corporate Planning & Organizational Development in 1995. She was certified as an internal Continuous Quality Improvement Coach in 1995, appointed to the Board of Examiners for the Oregon Quality Award in 1996, and to the Board of Examiners for the Malcolm Baldrige National Quality Award in 1997.In 1999, she was promoted to the role of Director of Organizational Development where she was responsible for training and organizational development activities including the succession planning process. In her role, she served as the project manager for the design, development, and rollout of sessions to educate all 5,800 employees in a 4-month launch of the Regence cause and core strategies following the strategic work of the Business Transformation Team. She also directed the company-wide, three-year cultural change and teambuilding initiative, ACT One, with 43 volunteer, internal facilitators and 6 master coaches, who delivered a three-day course and 1-day follow-up session for over 5,200 employees. She served on the task force to create Regence University and currently operates as both the Dean of the School of Leadership and Management Development and the liaison to the Regence University Board of Regents.Jan graduated from the University of Wisconsin - Oshkosh with a Bachelor's Degree in Secondary Education, and earned her Master's Degree in Business Administration in 1999 from the University of Oregon. She is a member of the American Society for Training and Development, Northwest EEO, the Society for Human Resource Management, the Institute for Executive Development, and the Northwest Female Executives Association. She also serves as Vice President of the Board of Directors for the Portland Youth Philharmonic.