In 2012 and 2013 PayPal experimented with a new kind of leadership development experience. Dubbed Customer to Code (or C2C) the 6-month experience threw twenty high potential senior leaders into an immersive learning journey designed to expand their ability to lead in PayPal’s fast-paced, highly disruptive environment. Their job: to create a fundamentally new growth opportunity for the company. This Keynote Video provides an inside look at PayPal’s innovative, daring approach to leadership development in the 21st century.
Key Takeaways Include:
· An overview of the five stages of PayPal’s C2C Program
· Powerful examples of leaders being transformed by their C2C learning experiences
· How an unexpected and sometimes heated debate between participants and the executive team proved instructional for both parties
· A discussion of new practices and products that have resulted from this process so far