Webcast:
Velcro, potato chips, silly putty, Ivory soap, and donuts –all of these products were the result of some miraculous accidents when people pushed the boundaries of what they knew (or, in the case of Ivory soap, just forgot to take the lye out of the water). Innovative decisions and the next big thing are often discovered when people are given the opportunity to truly apply their skills and experience to their work. And yet, many organizations fail to tap into this invaluable resource – as one factory worker wisely said, “For 40 years they had my hands when they could have had my brain as well.”
Market opportunities are often missed, literally, because organizations fail to leverage the knowledge and experience their employees possess. Great ideas must have a supportive and welcoming environment to become the next big thing. In this webcast, we’ll explore innovative ways to cultivate the experience of your employees and colleagues—how to capture it, make it visible, refine it, and harness it so that it becomes a powerful driver of business results.
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Presenters
Austin, Texas-based Maggie Walsh, Ph.D., has been working with Forum since 1998. Heading up the company’s leadership practice, she provides thought leadership and works closely with internal practitioners and clients to continually update Forum’s understanding of real leadership issues and needs. With more than a decade of experience developing Forum products in all practice areas, Maggie currently leads leadership research and product development.
With two decades of client experience, Maggie has worked with leaders at all organizational levels in a variety of industries, ensuring that learning is firmly tied to business results. Her practice evidences her strong belief that people in organizations learn best in the context of real work—whether in or outside the classroom. Maggie’s subject-matter expertise encompasses sales, sales management, service, customer experience, and process redesign, in addition to leadership.
Prior to joining ResNet, Maggie headed up learning product development for the Strategic Development division of a Fortune 40 health-care company and also served as director of Product Development and senior consultant for a training and development consulting company. Her private-sector experience involves such industries as consumer products, financial services, oil and gas, pharmaceuticals, medical-device manufacturing, professional services, high-tech, insurance, entertainment, contract research, and advertising.
In the public sector, Maggie has done extensive consulting on strategic and organizational change initiatives. At the Texas Department of Health, for example, she worked with the organization’s commissioner and top leadership team to build consensus on a departmentwide redesign. Various other state agencies and Austin-area non-profit organizations have also tapped Maggie’s expertise in implementing strategic initiatives.
Maggie earned a Ph.D. in Cognitive Psychology from the University of Texas at Austin, where she also taught undergraduate Psychology, designed and managed research initiatives, and published peer-reviewed research papers in scientific journals.
Elizabeth Griep is Vice President, Advanced Workplace Learning, at Forum. With over 20 years of experience in the workplace learning industry as a researcher, consultant, designer, facilitator, and global project leader, Elizabeth has worked with clients in a variety of industries including financial services, high technology, healthcare, insurance, automotive, aerospace, and utilities. As a pioneer of Networked Learning, Elizabeth is focused on the evolution of how learning happens in organizations today.
the lack of consistency when there are multiple organizations doing different things.