Velcro, potato chips, silly putty, Ivory soap, and donuts –all of these products were the result of some miraculous accidents when people pushed the boundaries of what they knew (or, in the case of Ivory soap, just forgot to take the lye out of the water). Innovative decisions and the next big thing are often discovered when people are given the opportunity to truly apply their skills and experience to their work. And yet, many organizations fail to tap into this invaluable resource – as one factory worker wisely said, “For 40 years they had my hands when they could have had my brain as well.”
Market opportunities are often missed, literally, because organizations fail to leverage the knowledge and experience their employees possess. Great ideas must have a supportive and welcoming environment to become the next big thing. In this webcast, we’ll explore innovative ways to cultivate the experience of your employees and colleagues—how to capture it, make it visible, refine it, and harness it so that it becomes a powerful driver of business results.