An employee engagement survey is a smart first step toward shaping an intentional culture that mitigates risk, creates value, and delivers bottom-line results. After all, how do you know if your organization is headed in the right direction if you don’t know where you stand? But a survey is only useful if it provides an accurate picture of what’s really going on in your organization. They help to ensure your employees feel heard and show you’re willing to listen to their input. Done right, surveys can build the trust and confidence of your workforce, and research shows this has a direct impact on engagement.